Privacy Policy

Last updated: 27 04 25

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Introduction

By visiting www.hawgoodcoaching.com (the "Site"), you agree to the terms outlined in this Privacy Policy. We respect your privacy and are committed to protecting your personal data in compliance with applicable laws, including the UK General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following types of personal information when you use our Site or services:

  • Personal Identification Information: This may include your name, email address, phone number, and address.

  • Usage Data: This includes information on how you use our website, such as IP addresses, browser types, pages viewed, and time spent on our site.

  • Cookies: Our Site uses cookies to improve user experience. These cookies may collect data such as your preferences, shopping cart, and website usage statistics. For more information, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide you with services, including life coaching and related materials.

  • Respond to your inquiries and provide customer support.

  • Send you updates, marketing emails, or newsletters (with your consent).

  • Improve the performance and content of our website.

  • Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To provide you with services you’ve requested (such as coaching or information).

  • Consent: When you opt-in for email newsletters or marketing communications.

  • Legitimate Interests: To improve our services and respond to customer inquiries.

  • Legal Obligations: To comply with legal or regulatory requirements.

5. Sharing Your Information

We do not sell, rent, or share your personal data with third parties except as outlined below:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating the Site and delivering our services (e.g., email marketing platforms, payment processors).

  • Legal Compliance: We may disclose your information to comply with a legal obligation or protect our rights, property, or safety.

  • Business Transfers: If we sell or merge with another company, your personal data may be transferred as part of the transaction.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: If your personal data is incorrect or incomplete, you can request corrections.

  • Right to Erasure: You can request the deletion of your personal data when it is no longer necessary or if you withdraw consent.

  • Right to Restrict Processing: You can ask us to restrict the processing of your personal data under certain conditions.

  • Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at louise@hawgoodcoaching.com.

8. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and for any legal or regulatory requirements.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before submitting any personal data.

10. Children's Privacy

This Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to remove that information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Please review this policy periodically for any changes.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights under the GDPR, please contact us:

Email: louise@hawgoodcoaching.com
Address: 18 Farm View, Norton, Malton, North Yorkshire, YO17 9BF